h505 Privacy Policy

1.1 Information You Provide Directly

When you open an account at h505, make a payment, or contact customer support, you provide the following information directly—

• Name and date of birth (for age verification)
• Contact email address
• Phone number (for OTP verification)
• Payment service details (KBZPay, Wave Money, AYA Pay, CB Pay — only what is necessary)
• Transaction verification records (for deposit/withdrawal checks)

1.2 Automatically Collected Information

When you visit the h505 website, the following technical information is also recorded automatically—

• IP address
• Browser type and version
• Device information (mobile or PC)
• Session duration and click activity logs (to improve the gaming experience)
• Data from cookies and similar technologies

1.3 Gaming Activity Records

Deposits, withdrawals, game history, and bonus usage are recorded as part of h505's financial security and fair play processes.

2.1 Account Management

The information you provide is used to open and verify your player account at h505, to contact you, and to give you full access to the platform's services.

2.2 Payment Processing

Payment information is used to process deposits and withdrawals quickly and to check for financial fraud. Only the minimum necessary details are shared when working with KBZPay, Wave Money, AYA Pay, and CB Pay payment services.

2.3 Customer Service

Our customer service team may review communication records to help resolve any issues you encounter. This includes contacts made through our 24/7 Live Chat service and via email at [email protected].

2.4 Security and Fraud Prevention

Your data is analysed to protect player accounts, defend against cyber attacks, and block unauthorised access. IP records are checked so that suspicious access can be stopped immediately.

2.5 Platform Improvement

Player website usage data is reviewed as a guide for product improvements and bonus updates. This information is used only as general statistics, not for individual profiling.

3.1 How Cookies Are Used

h505.run uses cookie technology to maintain players' login sessions and to keep the website running smoothly. The purposes of cookies are—

• Session Cookies — Maintaining login sessions
• Preference Cookies — Saving language and settings
• Analytics Cookies — Understanding website usage (without personal data)

3.2 How to Control Cookies

You can reject or delete cookies through your browser settings. However, please note that doing so may affect your ability to log in and process payments correctly.

4.1 Payment Service Providers

Only the minimum necessary details are shared when processing transfers through KBZPay, Wave Money, AYA Pay, and CB Pay services. That information is handled by the payment service providers under their own privacy policies.

4.2 Legal Requests

If there is a legal request, we can only provide the information we are legally required to disclose. We will try to notify you in advance wherever possible.

4.3 Technical Service Providers

Data is shared with technical service companies that support website hosting, data backup, and customer service platforms only after a data protection agreement with h505 has been signed.

5.1 SSL Encryption

The h505.run website uses TLS/SSL encryption technology on every connection, so all data you send is encrypted before it travels.

5.2 Data Access Restrictions

Your personal information can only be accessed by a small number of h505 team members, who are subject to strict privacy protection training and policies.

5.3 Data Breach Response

In the event of an unexpected data breach, affected players will be notified as quickly as possible via [email protected] and immediate steps will be taken to resolve the incident.

6.1 Player Account Data

Data is kept at h505 for as long as your player account is active. After the account is closed, it may continue to be held for a defined period to meet security and legal requirements.

6.2 Financial Records

Deposit/withdrawal records and game history may be retained for an extended period for financial security checks and operational accountability.

6.3 Right to Request Data Deletion

Once the period required for legal protection obligations has passed, you may contact [email protected] to request deletion of your personal information.

7.1 Right to Access

You can request what personal information we hold about you through [email protected].

7.2 Right to Rectification

You can request that we correct any inaccurate data we hold. This can be done through the h505 Login settings section or via customer service.

7.3 Right to Data Reduction / Deletion

You can request deletion of your data, except where legal restrictions or financial retention periods apply.

7.4 Right to Restrict Data Use

You can opt out of analytics cookies through your browser settings. To opt out of promotional communications, contact [email protected].

h505 services are only accessible to persons aged 21+. We do not knowingly collect personal information from children under 21. If we become aware that this has occurred accidentally, we will take immediate steps to delete the data. You can notify us at [email protected].

h505 may update this privacy policy from time to time. Significant changes will be announced on the website. Continued use of the site after changes are made will be considered acceptance of the updated policy. We recommend checking the website regularly to stay informed of any changes.

If you have any questions, requests, or customer service matters regarding this privacy policy—

• Email: [email protected]
• Live Chat: Contact us in Myanmar language via 24/7 Live Chat on the h505.run website

We will do our best to respond as quickly as possible.